Refund and refund policy lasts 30 days. If 30 days have passed since your purchase, we can not offer you a full refund or exchange. To be eligible for a refund, your product must be unused and in the same condition in which you received it. It must also be in the original packaging. Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are familiar or sanitary ware, hazardous materials or flammable liquids or gases. To complete your return, we need a receipt or proof of purchase. Do not send your purchase back to the manufacturer. Once your return is received and verified, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will be automatically applied to your credit card or original payment method within a certain number of days.

Refund delayed or incomplete

If you have not yet received a refund, first check your bank account again. Then contact your credit card company, it may take some time for the refund to be officially refunded. Then contact your bank. Then contact your bank. There is often some processing time before posting the refund. If you have done all this and have not yet received your refund, please contact us at {email address}.

Products on offer

Only products with normal price can be returned. Items for sale can not be returned. We only replace items if they are defective or damaged. If you need to exchange it with the same item, send us an email at {email address} and send your item to: {physical address}. If the product was marked as a gift when purchased and shipped directly to you, you will receive gift credit for the value of your return. Upon receipt of the returned item, a gift certificate will be sent to you. If the product was not marked as a gift when purchased or the donor had sent the order to himself to give it to you later, we will send a refund to the donor and they will find out about your return. To return your product, you must send your product to: {physical address}. You will be responsible for paying your own shipping costs for the return of your product. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from the refund. Depending on where you live, the time it may take for your interchangeable product to reach you may vary. If you are returning more expensive items, you might consider using a shipping tracking service or purchasing shipping insurance. We do not guarantee that we will receive your returned product. Contact us at {email} for questions related to refunds and refunds.